Talk to a
human.
We’re a small Adelaide team — no call centre, no chatbot front desk, no offshore ticket queue. Email goes straight to the people who pick the parts. We’ll get back to you, usually within a working day.
sales@tracktheory.com.au
Sales, support, sourcing requests, fitment questions, race-prep advice — same address. Tell us what you’re building or what’s broken, and what platform it’s on. The more specific you are, the faster we can help.
Sourcing a specific part
Can’t find what you need on the catalogue? Email the part number, the application, or a description — we’ll check what we can pull on.
Order issues
Wrong part shipped, damaged in transit, missing item — email with your order number and a photo if relevant.
Build advice
Want a second opinion before you order? BuildBot is the fast path. For trickier builds or compliance questions, email us directly.
Workshop bookings
Local Adelaide install via JLM Performance Tuning — email and we’ll connect you. Outside Adelaide, we may know a shop in your area.
Adelaide, SA
Email replies any time — no fixed support hours
Online-only. We don’t take phone calls — email is faster anyway.
No public pickup or showroom — we ship Australia-wide.