Terms & Conditions

1. Introduction

Welcome to TrackTheory. By accessing and using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Online Shopping

When you place an order through TrackTheory, you are making an offer to purchase products. All orders are subject to acceptance and product availability.

• We reserve the right to refuse or cancel any order for any reason
• Prices are subject to change without notice
• Product images are for illustration purposes and may differ from the actual product
• All prices are in Australian Dollars (AUD) and include GST unless otherwise stated

3. Payment

We accept various payment methods including credit cards, debit cards, and other payment options as displayed at checkout.

• Payment is required in full before dispatch of goods
• All payment transactions are processed securely
• You must ensure all payment details provided are accurate
• We may use third-party payment processors to facilitate transactions

4. Product Information & Fitment

We strive to provide accurate product information and fitment guides. However:

• Product specifications are provided by manufacturers and suppliers
• Fitment information is a guide only - please verify before purchasing
• It is your responsibility to ensure products are suitable for your vehicle
• We recommend consulting with a qualified mechanic for fitment advice
• TrackTheory is not liable for incorrect product selection or fitment issues

5. Dispatch & Delivery

Orders are dispatched between 1-5 business days from the date of order confirmation.

• Dispatch times may vary based on product availability
• Delivery times depend on your location and the shipping method selected
• Tracking information will be provided once your order is dispatched
• You are responsible for providing accurate delivery information
• For more information, see our Delivery Information page

6. Returns & Warranties

All warranties and returns are handled directly by the manufacturer in accordance with their warranty terms.

• Manufacturer warranties apply to all products as specified by the brand
• Warranty claims must be directed to the manufacturer
• We will assist with facilitating warranty claims where possible
• Change of mind returns must meet manufacturer return conditions
• For more information, see our Returns & Refunds and Manufacturer Warranty pages

7. Limitation of Liability

To the maximum extent permitted by law:

• TrackTheory is not liable for any indirect, incidental, or consequential damages
• We are not responsible for installation errors or damage during installation
• Our liability is limited to the purchase price of the product
• We do not accept liability for product performance or racing/track use
• Australian Consumer Law rights are not affected by these terms

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of TrackTheory or its content suppliers and is protected by Australian and international copyright laws.

• You may not reproduce, distribute, or modify any content without written permission
• Product images and descriptions are provided by manufacturers for retail use only
• Brand names and logos are trademarks of their respective owners

9. Privacy & Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to this page. Your continued use of the website after changes constitutes acceptance of the modified terms.

11. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes arising from these terms or your use of this website will be subject to the exclusive jurisdiction of the courts of Australia.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us: